Refund policy
Return and Refund Policy
ALIZADA TRENDS LLC
Last Updated: April 8, 2026
At ALIZADA TRENDS LLC, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, we are here to help.
Returns
• You have 18 calendar days from the date you receive your item to request a return.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• Certain types of items are exempt from being returned, such as personalized or custom-made products.
Refunds
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.
Exchanges
• We only replace items if they are defective or damaged.
• If you need to exchange it for the same item, please contact us at the details below.
Shipping
• You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error.
• Shipping costs are non-refundable.
Contact Us
If you have any questions about returns or refunds, please contact us:
• Email: info@alizadatrendsllc.com
• Phone / WhatsApp: +44 7916 624634